Terms & Conditions

1. About Biomakes

Biomakes is an online shopping platform offering Hair Care, Health & Wellness, and Food Products. These terms apply to all visitors and customers using our website.

2. Product Information

• We try to provide accurate product descriptions and images.
• Product colour, packaging or appearance may vary slightly.
• Product availability may change without prior notice.
• Please check product details before placing an order.

3. Prices & Payment

• All prices are displayed in Bangladeshi Taka (BDT), unless stated otherwise.
• Delivery charges may apply.
• Available payment methods are shown during checkout.
• Cash on Delivery (COD) may be available for eligible orders.
• We reserve the right to correct pricing or listing errors.

4. Orders & Confirmation

• Customers must provide accurate contact and delivery information.
• Our team may contact customers to confirm orders.
• Orders are subject to product availability and verification.
• We may cancel orders in cases of incorrect information, unavailability or suspected fraud.

5. Shipping & Delivery

Delivery is available across Bangladesh, subject to courier coverage and product availability. Delivery time and charges depend on your location and order details.

Read our Shipping & Delivery Policy.

6. Returns & Refunds

Returns, exchanges and refunds are handled according to our Refund & Returns Policy. Please review the policy before ordering.

7. Customer Responsibilities

• Provide correct name, phone number and delivery address.
• Provide accurate information during checkout.
• Use our website for lawful purposes only.
• Do not misuse or attempt unauthorized access to our website.
• Pay the applicable order amount and delivery charges.

8. Health & Wellness Disclaimer

Information about hair care, health, nutrition and wellness is provided for general informational purposes only. It is not a substitute for professional medical advice, diagnosis or treatment. Consult a qualified healthcare professional for medical concerns.

9. Intellectual Property

Website content, text, graphics, logos and images belong to Biomakes or their respective rights holders. Reproduction or commercial use without permission is prohibited.

10. Privacy Policy

Your use of our website is also governed by our Privacy Policy, which explains how we collect and use your information.

11. Changes to Terms

Biomakes may update these Terms & Conditions from time to time. Updated terms will be published on this page.

12. Governing Law

These Terms & Conditions are governed by the applicable laws of Bangladesh. Nothing in these terms limits consumer rights that cannot legally be excluded.

13. Contact Us

For questions about these Terms & Conditions, please contact our customer support team.